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154: AI Dialogues: The human edge in AI
In this episode of the Globally Speaking Podcast on the future of human-machine collaboration, Emma Fisher, Vice President of Global Marketing at RWS, sits down with Melanie Peterson, Senior Program Director of Train AI at RWS, to discuss the essential role of the human touch in AI development.
As AI technology continues to evolve, the need for ethical standards in data training becomes increasingly vital. Melanie underscores the necessity of subject matter experts in ensuring AI models are unbiased, accurate, ethical, and diverse. Discover the risks of relying solely on AI-generated data through some of her real-world examples, highlighting the dangers of AI going unchecked - when humans are excluded from the process.
Listen to the episode for tips on how to develop and deploy AI with care - ensuring that it serves humanity effectively and responsibly.
Discover more about Genuine Intelligence, the Future of Human-Machine Collaboration: https://www.rws.com/about/genuine-intelligence/
Guests
Melanie is the Centre of Excellence Lead and Program Director of RWS’s TrainAI data services practice, responsible for delivering complex, cutting-edge AI training data solutions to global clients operating across a broad range of industries. She has 20 years’ experience working in the AI, SaaS, technology, and localization sectors in a variety of program, product, and project leadership roles.
Prior to joining RWS, Melanie worked for Amazon Web Services (AWS) where she was responsible for managing business operations to enhance the AWS customer experience. Before that, she led multi-million dollar AI data services and localization programs for both Lionbridge and Telus International, supported product launches for Articulate and Web.com, and provided consultancy services to small businesses on launching their own AI innovation-led practices. Melanie holds a Bachelor of Science in Education (BSED) degree from West Chester University of Pennsylvania.
Hosts
Leading RWS’s global content strategy, Emma is driven by B2H insight, digital content and customer behaviour trends, and content transformation strategies that elevate conversations with customers.
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