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152: AI Dialogues: Exploring the evolution of Generative AI with AWS
Are you ready to jump into the future of AI? In this new episode of our Globally Speaking podcast, join RWS’s Çetin Amirak and AWS’s Andrea Frio as they explore the exciting evolution of generative AI, from experimentation in 2023 to full-scale production in 2024.
Discover how generative AI is transforming customer experiences, supercharging productivity, and sparking creativity - but don’t overlook the indispensable role of high-quality data in achieving success.
Are you wondering how to tackle new challenges like AI “hallucinations”? Our hosts reveal innovative strategies, including prompt engineering and retrieval augmented generation (RAG), to ensure your AI projects thrive. And as an added bonus, get a sneak peek into emerging trends like “agentification” that are shaping the future of the AI landscape.
Tune in for invaluable insights that will empower you to leverage generative AI for groundbreaking innovation.
Guests
Andrea Friio studied Electrical & Computer Science Engineering at Politecnico di Milano and Management at UC Berkeley. He works at Amazon Web Services as Head of Solution Architects for Start-ups.
He is a visionary leader with strong mentoring capabilities, striving for innovation. He pioneered the adoption of virtualization, modern clouding computing, and “loose” architecture design. He filed and obtained a few patents…And yes, he still writes code.
His domains of expertise are AI/ML, AWS, Generative AI, Contact Centers, Customer Engagement, Solution Management, CX experience, Proof of Concepts, Programming (Python, C, C++), Application building, APIs, Cloud computing, Virtualization, Containers, Kubernetes, Serverless Applications, Security Compliance, Networking, Data Centers, Analytics, IoT.
Hosts
Çetin Amirak is Director of Strategy and Market insight at RWS. He is an experienced technology leader with over 15 years in the industry. Throughout his career, he has successfully guided technology and service solutions from initial idea through design, development, launch, and continuous improvement. Cetin specializes in enterprise systems consulting, implementation, and solving complex content and localization challenges for clients. Known for his cross-functional leadership, he loves building and motivating high-performing teams to achieve both individual and company goals. His strong track record also includes driving impactful transformation projects that deliver real commercial results.
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